Privacy Policy

Last updated: October 2, 2026

Identity and Role of the Data Controller

spotfamevo.org operates this website as the data controller under the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada. We determine the purposes and means of processing personal information collected through our platform focused on life through stories, everyday experiences, and human stories. Our registered address is 1616 West 3rd Avenue, Vancouver, BC V6J 1K2, Canada and our contact number is 1-877-777-3246.

Scope of This Notice

This privacy policy applies to all visitors and users of the website who interact with our services in Canada or whose personal information we process while they reside in Canada. It covers data collected via the contact form, cookie banner interactions, and any other means on the site. The policy does not apply to third-party websites linked from our platform.

Categories of Personal Data and Sources

We collect personal information directly from you when you use the contact form or interact with the cookie banner. Categories include contact details such as name and phone number provided voluntarily, device and usage data obtained through cookies, and aggregated information about how users engage with stories and experiences content. We do not obtain data from third-party sources unless required by law.

Purpose-by-Purpose Explanation of Processing

Personal information is processed for the following purposes with corresponding legal bases under PIPEDA: to respond to inquiries submitted through the contact form based on your consent; to manage and improve website functionality using legitimate interests in delivering a reliable service; to comply with legal obligations such as record-keeping required by Canadian law; and to personalize content delivery related to everyday experiences and human stories where consent has been obtained. Each purpose is limited to what is necessary.

Whether Providing Data Is Required and Consequences

Providing personal information through the contact form is voluntary. However, if you choose not to supply required fields, we may be unable to respond to your inquiry or provide certain services. Cookie preferences can be managed via the site-wide banner, and declining optional cookies will not prevent access to core content but may limit personalization features.

Cookies and Similar Technologies

The website uses cookies and similar tracking technologies to enhance user experience and analyze traffic. Details on specific cookie types, durations, and management options are provided in our separate Cookie Policy, which is accessible via the cookie banner. You can adjust your preferences at any time through browser settings or the banner controls.

Processors, Service Providers, Recipients, and Disclosures

We engage service providers such as hosting companies, analytics platforms, and content delivery networks to support website operations. These processors are bound by contractual obligations to protect data and process it only as instructed. Personal information may be disclosed if required by law, court order, or to protect our rights in Canada. No sale of personal data occurs.

International Transfers and Safeguards

Some service providers may be located outside Canada, resulting in limited transfers of personal information. When transfers occur, we rely on appropriate safeguards including contractual clauses that ensure protection comparable to PIPEDA standards. You may contact us using 1-877-777-3246 for more details on specific transfer mechanisms.

Retention Periods and Criteria

Personal information is retained only as long as necessary for the purposes outlined. Contact form submissions are kept for up to two years to handle follow-ups, after which they are securely deleted. Usage data from cookies is retained according to the Cookie Policy timelines, typically not exceeding thirteen months. Legal requirements may extend retention in specific cases such as dispute resolution.

Security and Data Minimisation Practices

We implement reasonable administrative, technical, and physical safeguards to protect personal information against loss, misuse, or unauthorized access. Data minimisation principles are applied so that only the information needed for each purpose is collected. While we strive to maintain security, no system can guarantee absolute protection against all threats.

Data Subject Rights and Exercising Them

Under PIPEDA you have rights to access, correct, or request deletion of your personal information. You may also withdraw consent where processing relies on it. To exercise these rights, please reach us at 1-877-777-3246 or via the contact form on our Contacts page. We will respond within the timelines required by Canadian law, typically thirty days.

Right to Withdraw Consent and Object to Marketing or Profiling

Where processing is based on consent, you may withdraw it at any time without affecting prior lawful processing. You have the right to object to direct marketing or any profiling activities. Opt-out requests can be submitted through the contact form or by calling 1-877-777-3246. We do not engage in automated profiling for marketing purposes.

Right to Complain to the Supervisory Authority

If you believe your personal information has been handled in violation of PIPEDA, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada. Contact details for the Commissioner are available on their official website. We encourage you to first attempt resolution with us at 1-877-777-3246.

Children and Age Restrictions

The website is intended for users aged thirteen and older. We do not knowingly collect personal information from children under thirteen. If we become aware that such data has been collected, it will be deleted promptly. Parents or guardians may contact us using 1-877-777-3246 to request removal of any inadvertently collected information.

Automated Decision-Making and Profiling

The site does not use automated decision-making or profiling that produces legal or similarly significant effects on individuals. Any analytics performed are aggregate and do not result in individualized automated decisions.

Policy Changes and Effective Date

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The effective date of the current version is October 2, 2026. Continued use of the website after updates constitutes acceptance of the revised policy. Previous versions are not archived on the site but summaries of material changes can be requested by calling 1-877-777-3246.